Problems creating a group template in a multi group set up

Dear community,

we have an openBIS instance with a multi group set up.

When creating a template (Create Templates for Objects — Python documentation), we have noticed that somehow, we cannot create templates within the respective group settings.
These templates don’t appear under the group template sections and they’re not suggested when we want to create a new experiment based on templates. Sometimes, I get the error message 'Incorrect space or database name in ‘/group_ELN_SETTINGS/group_TEMPLATES/EXP5746’ when trying to save such a group template.

Currently, it is only possible to add the new templates to the group ELN_SETTING/GENERAL_SETTING. Hence, every openBIS user has access to this setting.

It seems to me that there is a linkage problem in the group settings/templates. Do you have any suggestions what we’re doing wrong here or where I could start searching for a solution?

Best,
Ngoc

Dear Ngoc,

which openBIS version are you running? A bug related to this was fixed in 20.10.7.2: OpenBIS Change Log — Python documentation

Best,

Caterina